Computer Clarity

Welcome to the combined blog and web site for Computer Clarity, a Chicago-area tech consulting firm since 1996. Things have changed a lot in the tech world in these 15 years, yet it keeps getting better. Clients need less problem-solving support and more ideas for working smarter and of course learning how to live online and still take time out for fun. We offer solutions to save you time for both work and play: consulting services, data analysis, tech support, technical writing, and off-site services to fill critical needs. 
Helen Gallagher, email: helen@cclarity.com.

Computer Clarity makes news

Thanks to Glenview Lantern journalist, Alan P. Henry, Computer Clarity has enjoyed a moment in the spotlight.
the article appeared in Glenview, Wilmette and Winnetka.

 

http://www.winnetkacurrent.com/Articles-News-c-2012-01-11-234710.114133-An-assertive-approach-to-technology.html

Computer Clarity Now In Its15th Year

The year 2011 marks the beginning of my 15th year as consultant and owner of Computer Clarity. I can still remember the weeks-long struggle to come up with the right name for my business. The two people closest to me helped and once we found 'Computer Clarity' I knew it was a name that would hold up, no matter how technology changed over the years.

And yes, we've seen big changes in consumer technology,

• from desktops to laptops to mobile devices with more power than big computers.
• from dial-up internet connections to wi-fi everywhere.
• from typing letters, and learning to fax from the computer, to ever-present email and social media.
• from adults teaching children, to children teaching adults.

Thanks to all of you for being with me along the way. It continues to be an interesting field, although my search for better knowledge management, intelligent computing, and low-cost internet access for everyone still seems out of reach for many.

Uh Oh... AOL is on the block

If you know me, you know I'm not a fan of America Online (AOL). It handcuffs your internet use and limits your abilities in many ways.

So I'm not sorry to tell you that parent company Time-Warner seeks to unload AOL. Any potential AOL had was exhausted by about 1997, and its not going to catch up now. Even its free service isn't keeping users on board.

So, to provide a moment of clarity, for all you @aol.com users, its time to move on.

1. If you have DSL or Comcast, you already have a better free email account included in your service, so your email address would end in @comcast.com, @att.net, etc.

2. You only need to send an email to everyone in your AOL address book and ask them all the email you at the new address. Then, as you receive replies from them, you add them to your new address book.

It's 2009 - time to move on !!

Online privacy? Nah...

When browsing the web, especially if you use Google, Microsoft Internet Explorer, or Yahoo, you're leaving more than cookie crumbs behind.

In a Wired.com blog on 12/18/08, writer David Kravets explored Yahoo's recent announcement that they would keep user date for only 3 months, instead of 13 months. Google keeps users search data for 9 months and Microsoft for 18 months.

As a computer consultant, I've always explained that the data collected when we use the web and search engines was aggregated, so maybe they can dig through the data and know how many people in your zip code shop online for a Chevy. But now, with advanced technology and plenty of money, these firms are mining for data to a degree beyond what we ever imagined. They now put everything together in a profile for, in the case of this graphic, a 37-year-old male web user.



Because all of our web usage can be traced back to an internet protocol (IP) address, I don't doubt that its possible to trace such a specific profile back to a unique user. If the data is out there, I don't believe privacy rights are enough to keep our usage patterns private.

Kravets' report provides a link to a Yahoo paper entitled "Squeeze Every Drop of Meaning from Data," http://research.yahoo.com/node/89, and a presentation made by Yahoo about the ability to gather massive amounts of data, all for the purpose of helping gain ad revenue from advertisers delighted to have such precise profiles of their target audience.


Source article http://blog.wired.com/27bstroke6/2008/12/data-mining-una.html

Is more RAM the answer?

If your computer is slowing down, it is not likely due to the number of files you've saved. No need to feel guilty and start emptying the trash. It's more likely the amount of random access memory (RAM).

I know what you're thinking: The computer has the same amount of memory it did when it was new. Why wouldn't it be enough now. Well, more programs, like web browsers and Microsoft Office use much more memory. They are now graphic-intensive resource hogs.

The less memory you have, the slower the computer is to switch between programs, open and close files, and save your data. The more time you're online, the slower it works, perhaps needing a reboot to refresh the memory. When memory is unavailable, the computer starts using disk space for temporary, virtual storage.

Memory is an expensive component of computers so PC manufacturers skimp on memory. If you can, next time, buy a computer with double the original memory.

For now, if your computer acts downright lazy, the easy solution is to double the memory.
You can also use a utility like MemTurbo or SpeedUpMyPC.

Act completes turn-around

The many fans of Act in Computer Clarity's database will be thrilled to know the newest versions are stellar.
We mourned the loss of speed and clarity after version 2000, when Act was sold to Best Software, who made it second-best with version 2005. Very slow ... I mean v e r y s l o o o w. It was maddening.

Act is now owned by Sage Software and version 2007 is terrific. Performance is up to speed if your computer has at least 1 GB memory, and the appearance is improved. The beta of their next version shows Sage is on the right track, and is rewarding our patience after a rocky change in ownership.

You can still purchase older versions of Act on the secondary market (amazon, buy.com, etc.) but spring for the newest if your business needs a fresh start on managing contacts.

Life - stored in computers

Computers are fantastic for data storage, but there's so much more than can do. I've long followed the work of Gordon Bell, a 72-year-old Microsoft engineer who is gathering all the elements of his life into a digital storage system. His project, My Life Bits, is sponsored by Microsoft. Bell's biggest challenge is to come up with a meaningful use for such a powerful collection of life's flotsam.

You can read a fresh account of this project by Alec Wilkinson in the 5/28/07 New Yorker. More to the point, it might get you thinking about what you'd like to log as the memorable events of your own life. From the compulsive diaries of Samuel Pepys, the attention and introspection of such records is surely a noble effort, but I fear, one that I'd be incapable of stopping once started.

Another Microsoft researcher, Eric Horvitz, has intriguing ideas about creating a computer that could think like us. His Lifebrowser project uses a computer to do so much more than we've ever thought of. When computers are still, he feels they could be put to use to understand our minds, catalog and organize our memories, and " help you be a better you."

My personal commitment is on a much smaller scale. Using a Palm LifeDrive I'm able to capture more than 4 GB of data - all contacts, calendars, photos, books, business files in Word, Excel, PowerPoint, accounting, wi-fi, email, web pages and more more more. I'm listening to MP3 recordings of a conference I attended last month, simultaneously taking notes and researching web sites of the speakers.

It's a fantastic adventure to stretch technology and my mind til they converge in a smarter place. We live in a marvelous age.

Vista update

Microsoft Vista, the operating system to replace Windows XP will begin shipping at the end of this month, and will be on most new computers by next month. Before it's even on the market, Microsoft has launched the "Vista Ultimate Extras" package. As I've said before, Vista is indeed a refreshing and exciting interface, but none of the glitz matters if we still just want to do our work the same way. There are long-term, significant improvements in security, but don't get caught in the hype. For example, the two biggest features of the Ultimate Extras package are: Texas Hold'M Poker and DreamScene to animate your screen wallpaper. As I said, the hype won't improve productivity, so either buy it for fun, or wait til you get a new computer and spend time learning some of the more worthwhile features.