Most-asked tech questions

Having just returned from a brief vacation, the voicemail and email show a trend. Here's what's on the minds of my clients:

1. Should I buy another Windows XP computer while they are still available?
Answer: Yes. Don't get Vista unless you have lots of spare time to play around with it.

2. What's the easiest backup method.
Answer: USB thumb drives or online backup service like Genie Backup Manager.

3. Email is becoming a terrible, messy burden.
Answer: I know, I know. The best strategy is to reply, file or delete. Don't let the Inbox, Sent or Trash build up to hundreds of messages. It's anxiety-producing and inefficient. Read, Act, or Dump, that's all we can do.

4. Isn't there an easier way to find my files?
Answer: Windows Explorer with it's nested folder system, and quick search ability is the best we've got for now. It does take time to manage, but it takes less time than paper files. Make folders, drag your stuff into them, and do a backup. Then, grab a book and go to the swimming pool to relax.

There is an entire chapter in Computer Ease on handling these mundane tasks. But if they make our life easier and let us work faster, they're worth learning.